Returns, Refunds and Damaged Boxes


We have a 30-day limited return policy, which means you have 30 days after receiving your item to request a return.

At Bigliquidation we keep our prices low by buying end of lot, overstock and inventory from multiple sources. 

We sell NEW Factory Sealed, New Open Box and Refurbished Items

We classify our products in the description as:

New - factory sealed unopened box (manufacturers warranty only)

New Open Box - Item is still new but the box is either damaged (from transportation) or opened. We examine, test the product and put back in the original box (even if damaged box) seal the box at our warehouse. Manuactuers warranty may apply, we do not offer any.

Refurbished - We test a return item, make sure it works and include all accesories but may be missing some documents like a service manual or other manufacturers paperwork or booklets. Sometimes we repackage these items in new brown shipping box or use the original box and re-seal. These items may not have a manufacturers warranty, we do not offer one.

I your item is sealed NEW and you open it - you cannot return it for refund.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging (sealed). You’ll also need the receipt or proof of purchase. In some cases we will provide a return waybill, however in certain cases the buyer may have to pay for return shipping and or return the item to our warehouse (in the case of a PICK UP order).

A damaged box is not an acceptable reason for a return for refund. We cannot control damaged boxes which occur from transportation and shipping. In some cases, our prices are low to reflect a damaged box.