New, New Open Box and Refurbished
At Bigliquidation we keep our prices low by buying end of lot, overstock and inventory from multiple sources.
We classify our products in the description as:
New - factory sealed unopened box (manufacturers warranty only)
New Open Box - Item is still new but the box is either damaged (from transportation) or opened. We examine, test the product and put back in the original box (even if damaged box) seal the box at our warehouse. Manuactuers warranty may apply, we do not offer any.
Refurbished - We test a return item, make sure it works and include all accesories but may be missing some documents like a service manual or other manufacturers paperwork or booklets. Sometimes we repackage these items in new brown shipping box or use the original box and re-seal. These items may not have a manufacturers warranty, we do not offer one.
I your item is sealed NEW and you open it - you cannot return it for refund.